Stay Casino

About Stay Casino

Welcome to Stay casino, where we believe gaming should be fun, fair, and rewarding.

Since our launch, we have focused on creating an authentic casino experience for players across Australia and beyond.

Our mission is simple. We want to provide quality entertainment while maintaining the highest standards of security and fairness. Every game, every bonus, and every transaction reflects our commitment to player satisfaction.

We operate under a Curaçao license (Antillephone N.V. license no. 8048/JAZ2019-015). This ensures we meet strict international gaming standards.

This licensing gives our players peace of mind knowing they're playing at a regulated online casino.

Over the years, we have added new features and partnerships that make our platform better. We now offer crypto payments, mobile optimization, and exclusive games that you won't find elsewhere.

What sets casino Stay apart? Fast payouts, generous bonuses, and 24/7 customer support.

We also support multiple currencies including AUD, making it convenient for Australian players.

Licensing and Security

We take your safety seriously. Stay casino Australia operates under a Curaçao license.

This license means we follow strict rules about fair gaming, responsible gambling, and player protection.

Our license number is 8048/JAZ2019-015. While we don't hold an Australian license from ACMA, we welcome Australian players and accept AUD deposits and withdrawals.

Your personal and financial information stays protected with SSL encryption technology. This same security system is used by banks and major online retailers worldwide.

We use certified Random Number Generators (RNG) for all Stay Casino games. This technology ensures every spin, every card deal, and every game outcome is completely random and fair.

For added transparency, we offer Provably Fair games from BGaming. These games let you verify the fairness of each round yourself.

It's another way we show our commitment to honest gaming.

Stay Casino Bonuses

Our bonus program starts with "Grandma's Welcome Pie" - a unique package that rewards your first six deposits.

But that's just the beginning of what we offer.

We design our promotions to give real value. No confusing terms or impossible requirements. Just straightforward bonuses that make your gaming more exciting and give you more chances to win.

Welcome Bonus

Your sign up bonus includes up to A$5,000 plus 350 free spins across six deposits. Here's how it works:

• 1st Deposit: 100% up to A$500 + 100 FS
• 2nd Deposit: 75% up to A$300 + 50 FS
• 3rd Deposit: 75% up to A$500 + 50 FS
• 4th Deposit: 50% up to A$700 + 100 FS
• 5th Deposit: 100% up to A$1,000
• 6th Deposit: Secret Bonus (unlocks after first 5)

The minimum deposit to activate any casino bonus is just A$20. Your bonus funds and free spins activate automatically when you make qualifying deposits.

Active Promotions

We run regular promotions throughout the week.

Unlimited Free Spins Tuesday gives you up to 100 free spins based on your deposit amount. Weekend Reload offers 30% bonus up to A$250.

Birthday players get a special 100% bonus plus 20 free spins. We also host weekly lottery tournaments with cash prizes and free spins.

Our bonus offers change regularly, so check your account dashboard for the latest deals. We notify active players about new promotions via email and in-game messages.

Bonus Terms

All promo code and bonuses come with a 40x wagering requirement on the bonus amount only.

You have 7 days to use bonus funds and 3 days to activate free spins.

The maximum bet while playing with bonus money is A$8 per spin or hand. Not all games contribute equally to wagering requirements - slots count 100%, while table games may count less.

Game Contribution to Wagering Requirements:

• Slot games - 100% contribution
• Scratch cards - 100% contribution
• Keno and lottery games - 100% contribution
• Blackjack variants - 10% contribution
• Roulette games - 5% contribution
• Baccarat and poker - 5% contribution
• Live dealer games - 10% contribution

Using a bonus code may unlock special offers not available through regular deposits. These codes are sent to registered players via email or SMS.

VIP and Loyalty Program

Our loyalty system uses a journey-style map progression.

You earn Comppoints (CP) for real money bets - 1 CP for every A$40 wagered.

The program has 12-25 levels depending on current promotions. As you progress through different "cities" on the map, you unlock better rewards and higher withdrawal limits.

VIP players get personal account managers, physical gifts during holidays, permanent cashback up to 15%, and some bonuses without wagering requirements.

VIP status is usually by invitation.

Registration and Account Verification

Getting started takes just a few minutes.

We've made sign up simple while keeping security standards high. Our streamlined registration process collects only essential information, and verification happens quickly through automated systems.

New players can create accounts, verify identity, and start playing within hours rather than days.

How to Create an Account

Visit Stay Casino homepage and click the "Sign Up" button.

Fill in your email, choose a strong password, and select AUD as your currency.

You'll need to provide basic information like your name, date of birth, and address. Make sure all details are accurate - this information must match your verification documents later.

Accept our terms and conditions, confirm you're 18 or older, then click "Create Account." Check your email for a verification link to activate your account.

Once verified, you can make your first deposit and claim your welcome bonus. The entire login process takes under 5 minutes.

Account Verification (KYC)

We require identity verification before your first withdrawal.

This Know Your Customer (KYC) process prevents fraud and meets our licensing requirements.

You'll need to upload a government-issued photo ID (passport or driver's license), proof of address (utility bill or bank statement), and sometimes proof of payment method.

Accepted Verification Documents:

• Photo ID Options - Current passport, driver's license, or national identity card
• Address Proof - Utility bills, bank statements, or council rates notices (within 3 months)
• Payment Verification - Bank card photos (front only, covering middle digits), e-wallet screenshots
• Additional ID - Birth certificate or Medicare card for secondary verification
• Business Documents - Company registration if playing under business name
• International Players - Translated documents with official certification when required
• Digital Formats - JPG, PNG, or PDF files under 10MB each
• Photo Quality - High resolution showing all text clearly without shadows or glare

Documents must be clear, in color, and show all four corners. Processing usually takes 24-48 hours. We'll email you when verification is complete.

Payment Methods and Transactions

Stay casino supports multiple payment options to make deposits and withdrawals convenient.

Whether you prefer traditional banking methods like credit cards and bank transfers, or modern cryptocurrency solutions, we have secure options for you.

Our payment system processes transactions quickly while maintaining the highest security standards. Australian players particularly appreciate our AUD support and local banking compatibility for seamless money management.

Supported Currencies

Stay casino accepts Australian Dollars (AUD) plus EUR, USD, CAD, NZD, NOK, PLN, JPY, KZT, and BRL for fiat currencies.

Cryptocurrency options include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Bitcoin Cash (BCH), and USDT (Tether).

Your account currency is set during registration and cannot be changed later. Choose carefully based on your preferred payment methods.

Deposits

All deposits are instant and fee-free from our side. The minimum deposit is A$20 for all methods.

Method	Min Deposit	Processing Time
Visa/Mastercard	A$20	Instant
Neosurf	A$20	Instant
MiFinity	A$20	Instant
Bitcoin	~A$30	Instant
Ethereum	~A$30	Instant
USDT	~A$30	Instant

Log into your account, click "Deposit," choose your method, and enter the amount. Follow the payment processor's instructions to complete the transaction.

Withdrawals and Payouts

Withdrawal time varies by method.

Cryptocurrency and e-wallet withdrawals are typically instant to 24 hours. Bank transfers take 3-7 business days.

Minimum withdrawal amounts are approximately A$30 for crypto and A$500 for bank transfers. Weekly limits are A$10,000 and monthly limits are A$30,000 (progressive jackpots paid in full).

Withdrawal Requirements and Process:

• Account Verification - Complete KYC documentation before first payout
• Payment Method Match - Withdraw to the same method used for deposits when possible
• Bonus Completion - Finish wagering requirements before requesting withdrawals
• Identity Confirmation - Provide additional documents if requested by security team
• Processing Review - Allow 24-48 hours for withdrawal approval during business days
• Currency Conversion - Automatic conversion to your account currency at current rates
• Fee Structure - Most methods are fee-free from our side
• Status Updates - Track withdrawal progress through your account dashboard

Your first withdrawal requires completed account verification. Subsequent withdrawals to the same method are usually faster.

Mobile Play at Stay Casino

Mobile gaming is increasingly popular, and Stay casino has fully optimized our platform for smartphones and tablets.

Play anywhere, anytime with complete access to games, bonuses, and account features.

Our mobile interface loads quickly on any device, whether you're using Android or iOS. The touch-friendly design ensures smooth gameplay during commutes, breaks, or relaxing at home.

Mobile App

We don't offer a native mobile app through app stores, but we do provide a Progressive Web App (PWA).

This works like a regular app but runs through your browser.

To install the app, visit our website on your mobile device. Your browser will prompt you to "Add to Home Screen." This creates an app-like icon on your device.

The PWA gives you the same features as our desktop site: full game library, bonuses, deposits, withdrawals, and customer support.

Mobile Browser Optimization

If you prefer not to install anything, our mobile-optimized website works perfectly in any modern browser.

Games load quickly and run smoothly on both Android and iOS devices.

Touch controls are responsive and intuitive. Portrait and landscape modes are both supported, though some games work better in specific orientations.

Stay Casino Games

Games include over 1,000 titles from top software providers.

We focus on quality over quantity, selecting games that offer good gameplay, fair RTPs, and exciting features.

Our game library updates regularly with new releases. Popular categories include pokies (slots), live casino games, and traditional table games.

Slot Games

Slots feature themes ranging from ancient Egypt to modern adventures.

Volatility levels vary from low-risk frequent wins to high-volatility games with massive jackpot potential.

Popular titles include Elvis Frog in Vegas (BGaming), Wolf Treasure (IGTech), and our exclusive Stay Wild branded slot. Most games have RTPs between 95-98%.

Game Title	Provider	RTP	Volatility	Special Features
Elvis Frog in Vegas	BGaming	96.00%	High	Hold & Win, Money Respins
Wolf Treasure	IGTech	96.00%	Medium	Money Symbols, Stacked Wilds
Stay Wild	BGaming	96.50%	Medium	Exclusive Branded Slot
Sun of Egypt 3	Booongo	95.70%	High	Hold & Win, Jackpots
Good Girl Bad Girl	Betsoft	97.80%	Medium	Dual Mode, 3D Graphics
Aloha King Elvis	BGaming	96.00%	High	Coin Respin Bonus

Special features include Hold & Win mechanics, expanding wilds, free spins rounds, and progressive jackpots. Some games offer buy-feature options for instant bonus rounds.

Live Casino Games

Our live casino uses streams from Beter Live, Atmosfera, Vivo Gaming, and SwinttLive.

Games run 24/7 with professional dealers and HD video quality.

Available games include Live Blackjack, Live Roulette, Keno, and Music Wheel. Chat with dealers and other players for an authentic casino atmosphere.

Mobile players can access live games without downloading additional software. The streaming quality adjusts automatically based on your connection speed.

Table Games and Card Games

Classic table games include multiple blackjack variants, roulette types (European, American, French), baccarat, and poker games.

Betting limits suit both casual players and high rollers. Minimum bets start from A$1, while maximum bets can reach several thousand dollars per hand.

RNG-based table games run faster than live versions and don't require waiting for other players. Perfect for quick gaming sessions.

Software Providers at Stay Casino

We partner with established game developers known for quality and fairness.

IGTech is particularly popular with Australian players, while BGaming offers innovative features.

Provider	Popular Games	Special Features
IGTech	Wolf Treasure, Buffalo Ways	Hold & Win, Megaways
BGaming	Elvis Frog in Vegas, Aztec Magic	Provably Fair, High RTPs
Betsoft	Good Girl Bad Girl, Safari Sam	3D Graphics, Cinematic
Wazdan	Larry the Leprechaun, Magic Stars	Unique Volatility Control

Other providers include Booming Games, Playson, Belatra, Swintt, Tom Horn Gaming, and Yggdrasil. Each brings unique game mechanics and themes.

Customer Support

Need help? Our support team is available 24/7 through multiple channels.

We aim to resolve most issues within minutes, not hours.

Live chat is the fastest way to get help. Average response time is under 2 minutes. Our agents speak English fluently and understand Australian gaming preferences.

Email support (support@staycasino.com) is available for more detailed inquiries. Response time is typically 2-6 hours depending on the complexity of your question.

Our FAQ section covers common topics like account verification, bonus terms, and payment methods. Check here first - you might find your answer instantly.

Support languages include English plus several others. Operating hours are 24/7 for live chat, with email support available around the clock.

Responsible Gambling

We believe gaming should be fun, not harmful.

Stay casino takes player protection seriously through comprehensive responsible gambling tools that help you maintain control over your gaming habits.

Our commitment extends beyond just providing games - we actively promote healthy gambling behaviors and provide resources when players need support. Education, prevention, and early intervention are core values that guide our approach to player welfare.

Our Commitment to Responsible Play

We promote responsible gambling through education, tools, and support.

We train our staff to recognize problem gambling signs and provide appropriate assistance.

All promotional materials include responsible gambling messages. We never target vulnerable groups or encourage excessive gambling behavior.

Our games display time and money spent. Reality checks appear during extended gaming sessions to remind you how long you've been playing.

Tools for Players

Set deposit limits (daily, weekly, monthly) that restrict how much you can deposit.

Loss limits prevent spending more than you can afford to lose.

Session time limits automatically log you out after a set period. Cooling-off periods give you a break from gambling for 24 hours to 30 days.

Available Responsible Gaming Controls:

• Daily Deposit Limit - Set maximum deposits for 24-hour periods
• Weekly Spending Cap - Control total deposits over 7-day periods
• Monthly Budget Control - Restrict deposits for entire calendar months
• Loss Prevention Limits - Stop playing when losses reach your threshold
• Session Timer Alerts - Receive notifications after 1, 2, or 4 hours of play
• Automatic Logout - Force account logout after preset time periods
• 24-Hour Cooling Off - Brief break from all gaming activities
• Extended Time Out - 7 to 30-day temporary account suspension
• Reality Check Pop-ups - Regular reminders showing time and money spent

Self-exclusion options range from 6 months to permanent. During exclusion, you cannot access your account or receive promotional materials.

Support Organizations

If gambling becomes a problem, professional help is available.

We work with organizations like GamCare, Gambling Therapy, and Gamblers Anonymous.

These organizations provide free, confidential support through phone calls, online chat, and face-to-face meetings. Help is available 24/7 in multiple languages.

Australian players can also contact Gambling Help Online (1800 858 858) or visit their website for local support services.

FAQ

How long do withdrawals take?

Withdrawal time depends on your chosen method. Cryptocurrency withdrawals are usually instant to 24 hours, while bank transfers take 3-7 business days.

Does the casino offer a welcome bonus?

Yes, new players receive up to A$5,000 plus 350 free spins across their first six deposits through our "Grandma's Welcome Pie" package.

Are there wagering requirements on bonuses?

All bonuses have a 40x wagering requirement on the bonus amount. You have 7 days to complete wagering, and the maximum bet is A$8 per spin.

What payment methods are supported?

We accept Visa, Mastercard, Neosurf, MiFinity, and various cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, and USDT.

Are cryptocurrencies accepted?

Yes, Stay Casino fully support cryptocurrency deposits and withdrawals. Crypto transactions are typically processed instantly with lower minimum withdrawal amounts than traditional banking methods.